Shipping policy
Thank you for choosing Hicosy! We’re committed to delivering your favorite pieces safely and thoughtfully, so you can enjoy that effortless feeling as soon as possible.
1. Shipping Areas
- United States: We proudly ship to the entire United States.
- International Shipping: We also ship to many countries worldwide. Available destinations and rates will be shown clearly at checkout.
2. Shipping Times
US Orders
- Processing Time: All orders are processed within 1–3 business days.
- Shipping Time: Standard delivery takes 3–7 business days after processing. Delivery may take a little longer to remote areas or during busy periods.
International Orders
- Processing Time: 1–3 business days.
- Shipping Time: Estimated delivery is 7–15 business days, depending on customs clearance and local postal services in your country.
3. Shipping Fees
- US Shipping: We offer Free Shipping on all orders within the United States.
- International Shipping: Shipping fees are calculated based on your location, package weight, and dimensions. The exact cost will be displayed at checkout before you complete your purchase.
4. Shipping Methods We work with reliable carriers to ensure your order arrives safely:
- US Shipping: Primarily shipped via USPS, FedEx, or UPS.
- International Shipping: We use trusted services such as DHL, FedEx, and UPS, depending on your country.
5. Order Tracking Once your order ships, you’ll receive an email with a tracking number. You can easily track your package in real time using the carrier’s website. If you have any questions about your tracking, just reply to the shipping notification or email us at contact@hicosy.com — we’re happy to help.
6. Shipping Delays We do our best to get your order to you quickly, but occasional delays can happen due to weather, holidays, customs, or high demand. If your order is delayed, we’ll keep you updated and work with you to resolve it.
7. Returns & Exchanges Not quite the perfect fit? No worries. You have 30 days from the day you receive your order to return or exchange items hassle-free. For full details, please visit our Return & Refund Policy.
Our Promise to You At Hicosy, we believe shopping should feel joyful and stress-free. That’s why we focus on careful packaging, reliable delivery, and real support every step of the way.
Whether you’re treating yourself to a flowy bohemian dress or a comfy everyday jumpsuit, we want the experience to match how good the clothes make you feel.
If you have any questions about shipping, tracking, or your order, feel free to reach out to us anytime at contact@hicosy.com. We’re here for you.
Thank you for trusting Hicosy with your wardrobe. We can’t wait for you to receive your new favorites and dress the way you feel.
With warmth, The Hicosy Team